Frequently Asked Questions
Is this a year-round program?
Yes!
An occasional week off will be scheduled for holidays and administrative purposes. This time will be prorated and reflected in the monthly tuition.
Am I required to have a USA Swimming Membership when I register?
Yes!
For insurance and liability purposes, you are required to have a USA Swimming membership. If your swimmer is 12 years and under then you will need a Flex membership. If your swimmer is 13 years and older then you will need a premium membership.
What if my child is younger than 4?
For lessons under the age of 4 please contact us at learntoswim@houstonhydra.com
What if I need to cancel my swimmers lesson on the same day of their lesson?
You would be eligible to use your 1 make-up lesson a month credit if it has not already been used for a $5 fee. You would not be guaranteed a certain instructor and it is based on availability.
Are there make-up lessons due to a holiday?
No, we do not do makeup lessons due to holidays. Our software system prorates the monthly tuition when holidays occur.
Are there any make-up lessons when lessons are canceled by Hydra due to weather?
Since the weather is out of our control, we will try our best to provide a make-up lesson if possible, but not guaranteed.
How do I know what group to register my kid in?
Head over to our website to answer the questionnaire. At the end of the questionnaire, it will tell you what group to register your child with on the portal.
Who do I contact if I’m still not sure what class they belong in?
If you are unclear about what level to register your child under after completing the questionnaire on our website, please contact learntoswim@houstonhydra.com to schedule an evaluation.
How will I know when it is time for my child to advance to Houston Hydra’s competitive group?
When the instructor feels your child is ready, they will notify the Learn to Swim Manager. The instructors will then let the parents know if the coach has approved the group change. We evaluate swimmers from the 15th to the 25th of every month.
After my child has completed Hydra’s Swim School, what happens next?
Your child will advance to Houston Hydra’s competitive groups, specifically called Intro to Hydra.
What do I do after my child has been evaluated for Houston Hydra’s competitive team?
You will send an email to Learntoswim@houstonhyrda.com between the 15th and 25th of the month, and we will notify you of the next steps.
Do I get the entire thirty minutes if I show up late?
No, the instructor will provide the lesson within the time frame you are scheduled.
Does my child need to be potty-trained?
Yes, all swimmers must be potty trained without the need for a swim diaper.
What equipment does my child need?
A comfortable swimsuit and goggles. Please tie your child’s hair back so it is not distracting or in the way when swimming.
What if I want to take a break from the program during the year?
If you wish to take time off from Learn to Swim, you must submit the withdrawal form by the 15th of the month prior to the next billing cycle on the 1st. Requests submitted after the 15th will not be processed, and your account will be charged for the upcoming month.
If I miss a lesson because of vacation, sickness, or other obligations, are there make-up lessons?
Life happens! Swimmers are eligible for 1 make-up class each month. Please note that they need to be used within 30 days and are based on schedule availability. The parent must email us within 48 hours of the lesson cancellation to reschedule a lesson. After 48 hours, your request will be forfeited.
How to schedule
